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    Policies

    OLLI-UA Refund Policy

    Current Policy:

    • Any request for the refund of membership fees should be referred to the Campus Council Chair for consideration.
    • Items to be considered should include timing of request and stated reason.
    • Requests received 30 days after the semester start date should be approved only under extraordinary circumstances.
    • All requests are to be resolved within 10 days of receipt.

    In General:

    • Requests for refunds based on unavailability of a desired course(s) must be received within the first two weeks of a semester.
    • Refunds for medical reasons should be based on the level of participation that the member was able to achieve and when the request for refund was received.
    • Refunds for reasons other than class availability and incapacity should be jointly decided by the Council Chair and a member of the OLLI-UA staff.
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