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OLLI-UA Refund Policy
Any request for the refund of membership fees should be referred to the Campus Council Chair for consideration.
Items to be considered should include timing of request and stated reason.
Requests received 30 days after the semester start date should be approved only under extraordinary circumstances.
All requests are to be resolved within 10 days of receipt.
Requests for refunds based on unavailability of a desired course(s) must be received within the first two weeks of a semester.
Refunds for medical reasons should be based on the level of participation that the member was able to achieve and when the request for refund was received.
Refunds for reasons other than class availability and incapacity should be
jointly decided by the Council Chair and a member of the OLLI-UA staff.