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Conflict is a natural part of life. If managed well, it can result in problem-solving, compromise, and personal safety. If not managed well, it can cause questioning, anger, and even physical or verbal abuse.
Starting from before an interaction begins, through to the consequences of how an interaction is managed, this course uses Vistelar LLC’s emotionally safe, performance-driven instruction that emphasizes scenario-based skills practice in a supportive virtual classroom environment.
Conflict Management techniques can be used in every-day interactions. They are also helpful if you work or volunteer in such disciplines as: healthcare, education, public safety, transit, social services, retail, hospitality, and customer service.
Seminar utilizes real-world stories, practice scenarios and discussion.
Instructor: Dawn Armstrong
Founder of ThinkSafe Seminars, Dawn Armstrong recognized that a lack of situational awareness was contributing to people getting hurt, and even killed. Dawn drew from her early experiences living and traveling as a single woman and combined those life lessons with research, training with security professionals, and the knowledge gained from a life-long passion for the martial arts.
Dawn’s seminars support people and organizations concerned about personal safety. Her goal is to help people live with more confidence, and less fear, by increasing situational awareness, improving conflict management, and utilizing “Stun & Run” physical defenses when necessary.
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